Services > Back Office Processing

Back Office Services

What Are Back Office Processes?

Back-office processes are vital, everyday functions that are typically non-client-facing and may not be core to a company's value proposition. These functions support the entire organization and are critical to business success.

Office scene

Our Back Office Services Include

Finance / Accounting

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Digital Marketing

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IT Support

Service Desk
Networking
Security

Purchasing

Supply Chain
Vendor Management
Procurement

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Software Development

Workflow
Testing
QA

Creative Services

Content
Graphics
Video
Audio

HR

Benefits
Payroll
HR Admin
Recruiting

Data Management

Data Entry
Analysis
Data Hygiene
Business Intelligence

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Data Entry

Claims Processing
Invoice and Order Processing
Image Annotation
Data Mining and Cleansing

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Compliance

Auditing
Documentation
Records Management
Governance

Research

Market Analysis
Reporting
Industry
Competitive

Fulfillment

Order Processing
Personalized Promotions
Order Tracking
Customer Support
Recalls & Quality Control

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Our Approach

We help businesses from mid-size firms to the Fortune 1000 reduce their cost of operations while also enhancing their quality and outcomes. We specialize in first time outsourcers. Your business situation is unique so we take time to understand what business outcomes your back office function is trying to achieve. Our team will work with you to understand your business goals as well as challenges to create a tailored approach.

Office environment, people interacting with each other

Frequently Asked Questions (FAQs)

How does the back office work?

The back office handles essential business functions like finance, HR, IT, data management, and compliance. It operates behind the scenes to support core operations and ensure everything runs smoothly.

Front office teams interact directly with customers (e.g., sales, support), while back office teams manage internal processes (e.g., accounting, payroll, data processing) that keep the business functioning.

Outsourcing back office tasks reduces costs, improves efficiency, enhances scalability, and allows your in-house teams to focus on strategic priorities.

They ensure business continuity, maintain operational efficiency, support compliance, and enable informed decision-making across departments.

Costs vary based on the scope, complexity, and location of services. Premier NX offers tailored, cost-effective solutions based on your business needs.

By leveraging automation, analytics, and cloud technologies, traditional back-office processes can be optimized for speed, accuracy, and scalability. This way they can deliver more strategic value to the business.

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